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Telecommunications relay services




Telecommunications relay services

Many scams use telephone calls to convince the victim that the person on the other end of the deal is a real, truthful person. The scammer, possibly impersonating a person of a nationality, or gender, other than their own, would arouse suspicion by telephoning the victim. In these cases, scammers use TRS, a US federally funded relay service where an operator or a text/speech translation program acts as an intermediary between someone using an ordinary telephone and a deaf caller using TDD or other teleprinter device. The scammer may claim they are deaf, and that they must use a relay service. The victim, possibly drawn in by sympathy for a disabled caller, might be more susceptible to the fraud.

FCC regulations and confidentiality laws require operators to relay calls verbatim and adhere to a strict code of confidentiality and ethics. Thus, no relay operator may judge the legality and legitimacy of a relay call and must relay it without interference. This means the relay operator may not warn victims, even when they suspect the call is a scam. MCI said about one percent of their IP Relay calls in 2004 were scams.

Tracking phone-based relay services is relatively easy, so scammers tend to prefer Internet Protocol-based relay services such as IP Relay. In a common strategy, they bind their overseas IP address to a router or server located on US soil, allowing them to use US-based relay service providers without interference.

TRS is sometimes used to relay credit card information to make a fraudulent purchase with a stolen credit card. In many cases however, it is simply a means for the con artist to further lure the victim into the scam.

 

Invitation to visit the country

Sometimes, victims are invited to a country to meet government officials, an associate of the scammer, or the scammer themselves. Some victims who travel are instead held for ransom. Scammers may tell a victim that they do not need a visa, or that the scammers will provide one. If the victim does this, the scammers have the power to extort money from the victim.

Sometimes victims are ransomed or murdered. According to a 1995 U. S. State Department report, over fifteen persons were murdered between 1992 and 1995 in Nigeria after following through on advance-fee frauds. In 1999 Norwegian millionaire Kjetil Moe was lured to South Africa by 419 scammers, and murdered. Wealthy George Makronalli was lured to South Africa and killed in 2004.

 

Variants

There are many variations on the most common stories, and also many variations on the way the scam works. Some of the more commonly seen variants involve employment scams, lottery scams, online sales and rentals, and romance scams. Many scams involve online sales, such as those advertised on websites such as Craigslist and eBay, or property rental. This article cannot list every known and future type of advanced fee fraud or 419 scheme; only some major types are described. Additional examples may be available in the external links section at the end of this article.

Employment scams

This scam targets people who have posted their ré sumé s on e. g. job sites. The scammer sends a letter with a falsified company logo. The job offer usually indicates exceptional salary and benefits, and requests that the victim needs a " work permit" for working in the country, and includes the address of a (fake) " government official" to contact. The " government official" then proceeds to fleece the victim by extracting fees from the unsuspecting user for the work permit and other fees. A variant of the job scam recruits freelancers seeking work, such as editing or translation, then requires some advance payment before assignments are offered.

Many legitimate (or at least fully registered) companies work on a similar basis, using this method as their primary source of earnings. Some modelling and escort agencies tell applicants that they have a number of clients lined up, but that they require some sort of prior " registration fee", usually paid in by an untraceable method, e. g. by Western Union transfer; once the fee is paid, the applicant is informed the client has cancelled, and not contacted again.

The scammer contacts the victim to interest them in a " work-at-home" opportunity, or asks them to cash a check or money order that for some reason cannot be redeemed locally. In one cover story, the perpetrator of the scam wishes the victim to work as a " mystery shopper", evaluating the service provided by MoneyGram or Western Union locations within major retailers such as Wal-Mart. The scammer sends the victim a forged or stolen check or money order as described above, the victim deposits it—banks will often credit an account with the value of a check not obviously false— and sends the money to the scammer via wire transfer. Later the check is not honoured and the bank debits the victim's account. Schemes based solely on check cashing usually offer only a small part of the check's total amount, with the assurance that many more checks will follow; if the victim buys into the scam and cashes all the checks, the scammer can steal a lot in a very short time.

 

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