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A. The word “poor” has a lot of meanings. Match the sentences and the explanations.




1. having very little money and not many possessions

2. not as good as it could be or should be

3. not made of good materials

4. used to show sympathy for someone because they are so unlucky, unhappy etc. (spoken)

5. not good at doing something

6. someone whose health is poor

7. lacking something that is needed

8. the act of finishing a race, competition etc a long way behind the person ahead of you

9. used to say that someone is like a very famous performer, writer etc but is not as good as they are

10. used to say that something can be used for the same purpose as something else, and is much cheaper

 

a. Her hearing is poor, so speak fairly loudly.

b. Many of the families are desperately poor.

c. Her family were so poor they couldn't afford to buy her new clothes.

d. The jacket was of very poor quality.

e. You poor thing, you've had a hard time of it, haven't you?

f. He's poor at sports.

g. The soil in this area is very poor.

h. My parents are both in rather poor health.

i. The country is poor in natural resources.

j. Poor kid, he's had a rough day.

k. Herring is the poor man's salmon.

l. McLean won easily, and Benson was a poor second.

m. The Socialists came a poor second with 26.5% of the vote.

n. He was the poor man's Elvis Presley.

o. The builders did a really poor job of fixing our roof.

 

B. In what meaning is “poor” used in the text?

Exercise 5. Insert the correct preposition where needed.

1. This is one … my favourite books.

2. Careers … advertising may involve working for advertisers, media, advertising agencies, or suppliers and special services.

3. They spend equal amounts … time in California and New York.

4. I can't see you … this week.

5. She's very skilled … dealing with the public.

6. The lake has more than 20 varieties … fish.

7. I've always been interested … music.

8. Students will gain competence … a wide range of skills.

9. Can I offer you something … drink?

10. My sister has always wanted to work … advertising.

11. This is an ideal opportunity … save money on a holiday to Crete.

12. Games and songs provide the perfect opportunity … classroom interaction and language development.

13. There are fewer opportunities … new graduates this year.

 


TEXT 11. CONSUMER RIGHTS

In their role as consumers, ordinary EU citizens are key players in the Union's new frontier-free single market. The Union has in fact incorporated, as the basis of its consumer policy, the protection of the; five fundamental rights which lie at the heart of national policies. These are:

1. The protection of consumers’ health and safety.

Only products which will not endanger health or safety may be put on the market. This means setting safety requirements, providing full information about potential risks, and protecting consumers against physical injury.

2. The protection of consumers’ economic interests.

There is for example a general ban on misleading advertising and unfair terms in contracts with consumers.

3. Consumer rights to information and education.

Consumers need to be put in a position where they can make an informed choice among goods and services offered. This includes objective information on the features and price of the items available. Consumers also require proper information about their efficient and safe use.

4. The right to redress.

Consumers have the right to receive advice and help when seeking redress for faulty products or for injury or damage resulting from the use of goods and services. There need to be simple, affordable and rapid procedures for settling complaints and claims.

5. Consumer representation and participation.

Representatives of consumers need to be present in decision-taking procedures on issues of concern to them at local, national or EU level. At Union level, this covers not only specific consumer issues but also other relevant policy areas like food laws, transport, competition poli­cy, financial services, and environment.

When the Community (the former name of European Union) adopt­ed its first consumer program in 1975, it focused on the practical application of the five principles. The first result was a number of directives which were adopted over the next 10 years covering among other things the safety of cosmetic products, the labeling of foodstuff, misleading advertising, consumer rights in door-step selling, product liability and the provision of consumer credit.

In addition to its program of legislation on consumer protection, the Union took steps to make sure the interests of consumers are taken into account at local and EU level. It has supported the development of national consumer organizations and of five major EU-wide organizations with consumer interests.

These are:

- The European Consumer's Organization (BEUC),

- The Confederation of Family Organizations in the European Union (Coface),

- The European Community of Consumer Cooperatives (Eurocoop),

- The European Trade Union Confederation (ETUC),

- The European Interregional Institute for Consumer Affairs
(EIICA)

Internally, the European Commission created an independent Consumer Policy Service in 1989 in order to give more authority and a higher profile to the implementation of consumer policy.

According to the data of 1991, nearly 64 % of Community GDP is devoted to private consump­tion, the highest proportion being 70.3 % in Greece and the lowest 52.5 % in Denmark (63.4 % in UK). The remainder of the GDP is devoted mainly to financing investments and the collective consumption of general government.

On average, Europeans devote 20 % of their 'consumption' budget to food (ranging from 37.8 % in Greece to 16.6 % in Germany, 21.5 % in UK) whereas 17.2 % covers housing expenditure (27.8 % in Denmark as against 10.3 % in Portugal, 18.5 % in UK). There are also marked disparities in spending on leisure and education (4.3 % in Luxembourg compared with 10.5 % in Ireland, with a UK average of 9,7%).

There is plenty to be done, even after the legislative program set out in the Maastricht Treaty on European Union is completed. The sin­gle market, like any other, needs to balance the interests of buyers and sellers if it is to operate efficiently. This means not only fixing addi­tional rules for consumer protection but also ensuring that existing ones are applied correctly (which is not always the case).

EXERCISES

Exercise 1. Answer the questions.

1. What are five main principles of EU policy of consumer protection?

2. What are five major EU-wide organizations with consumer interests?

3. What organizations are involved in this process?

4. When was the first consumer program adopted?

5. What is the 'consumption' structure in Great Britain?

6. What kind of legislative program is mentioned in the text?

 

Exercise 2. Say, what each percentage means.

64 %, 70.3 %, 52.5 %, 63.4 %, 20 %, 37.8 %, 16.6 %, 21.5 %, 17.2 %,

27.8 %, 10.3 %, 18.5 %, 4.3 %, 10.5 %, 9,7%.

 

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