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Lesson 6.. The Types of Business Letters.
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Lesson 6.
Види ділових листів.
1. Прочитайте та перекладіть текст за допомогою наступних слів.
Vocabulary
| firm offer | тверда пропозиція |
| are pleased | раді |
| regarding | що стосується |
| with regard to | відносно |
| size | розмір |
| to require | вимагати |
| nearly | майже |
| quantity | кількість |
| obtainable | який може бути отриманий |
| subject to | за умови, що... |
| to deliver | поставляти |
| to receive | отримувати |
| to prefer | надавати перевагу |
| air freight | перевезення повітряним шляхом |
| kind | рід, вид, сорт |
| shipment | відвантаження |
| to charge | назначати ціну |
| cost | вартість, витрати |
| extra at cost | за додаткову сплату |
The Types of Business Letters.
There are different kinds of business letters, used for different purposes. They are divided into two types: the business to business type and the business to client type.
Business-to-business types are intended for company to company communication. Examples are:
· Appreciation letter – a letter of gratitude and appreciation for help extended, or a good business deal.
· Thank you – is a letter of gratitude.
· Congratulations – is a letter that praises the recipient for a job well done.
· Letter of recognition – a written statement of recognized efforts similar to an appreciation letter.
· Letter of reference – is a character reference letter. It is a letter building up the character of a person to be accepted in a job.
· Recommendation – is an endorsement letter to hire a certain person.
· Sympathy letter – is a letter of condolences to a person or family.
· Invitation letter – is a letter persuading a person or a company to join an event or an occasion.
· Letter of credit – is a way of endorsing a certain business to be considered a credit loan.
· Letter of interest – a reply to an invitation that confirms presence on the event/occasion.
· Business memorandum – notices that are distributed to the staff. They are reminders of company activities, or imminent changes in the company.
· Business introduction – is done to introduce a new business to the readers.
· Business letter – a letter that talks about the plans for the business.
· Donation letter – a letter asking for donations.
· Termination letter – more popularly known as a resignation letter. It signifies someone's desire to leave a job permanently.
Business-to-Client letters are:
· Welcome letter – welcomes the client and thanks him for choosing the company.
· Letter of appreciation – thanks the client for having business with the company.
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· Apology letter – asks the client for reconsideration, and apologizes for failing to deliver.
· Collection letter – notices outstanding payments due.
· Invoice letter template – this is asking the clients to state the invoice number of their transactions.
· Letter of invitation – invites a client to join a certain gathering.
· Marketing letter – is stating the newest products that the company will provide soon or is presently providing.
· Rejection letter – is stating the rejection of the client's request.
Business letters are more formal in writing. Follow the formats strictly. Be concise, clear and direct to the point.
2. Прочитайте зразки ділових листів. Визначте вид кожного листа.
| JACKSON & MILES 118 Regent Street London WIC 37D UK Oct. 28, 2000 HOWARD & PRATT Ladies' Clothing 306, 3d Avenue Chicago, 111. 60602 USA Dear Sirs, We are pleased to make you a firm offer regarding our products in the size you require. Nearly all the models are obtainable and can be delivered to you by the end of November. All other models of dresses can be supplied by the middle of December 2000, subject to our receiving your order by 15th of November. If you prefer the goods to be shipped by air freight, this kind of shipment will be charged extra at cost. Yours faithfully, D. A. Leary Manager Export Department Sellers |
Dear Mr Smith, Happy holiday season!
We wish to thank you for your role in making 2007 the most successful year in the history of our firm, and we are all looking forward to a prosperous New Year. We extend our very best wishes for a Merry Christmas and a Happy New Year to your and your family (the personnel of the company).
Yours sincerely,
Ivan Kozlov,
Managing Director
Deer Mr. and Mrs. Sheldon,
Thank you all again for the wonderful time you gave me at Cambridge. I feel that I know the city well now. You were all so very kind to me that I hardly know how to thank you. And I often look back to our conversations with great happiness.
I hope we shall meet again before too long.
With every good wish to you both.
Yours sincerely,
Dear Mr. Scott,
My recent visit to Kansas City to study your program was, thanks in large part to you, a great success for me.
The background, information and sage advice provided helped me quickly to get the handle I needed. I hope that I can pass on enough of the understanding and enthusiasm to get the program started here.
Once again, please accept my thanks for taking time to see me. If I personally can ever be of assistance, I hope you will call me.
Sincerely yours,
Dear Sirs,
Replying to your letter and questions of August 5, concerning the character and qualifications of Mr. Sidorov, I am pleased to offer you, confidentially, the following information:
1. I have known Mr. Sidorov for the past 10 years.
2. He has always shown himself to be industrious.
3. In my estimation, he is entirely trustworthy.
4. His personality is excellent
In fact, I do not hesitate to recommend Mr. Sidorov to anyone interested in employing a thoroughly dependable and capable man.
Yours truly,
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3. Заповніть пропуски наступними займенниками: much, many, little, few, a little, a few.
1. Will it take … time to answer this letter? 2. We give the customers … catalogues of our products. 3. We had … time, so we couldn’t prepare the goods for shipping. 4. Your order will receive … attention. 5. I like it here. Let’s stay here … longer. 6. She wrote us … letters from abroad. 7. There was … sugar in the bowl, and we had to put … sugar there. 8. I know French … and I can help you with the translation of this text. 9. Thank you very …! 10. I want to say … words about my travelling. 11. Please don’t ask me … questions. 12. How … money have you got? 13. We usually spend … money on advertising. 14. … in this work was too difficult for me. 15. There were … new orders and we spent … time executing them.
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